REFUNDS, RETURNS & PRESCRIPTION FOOD
Prescription medications and opened over-the-counter products cannot be returned or refunded once they leave our hospital, per Kentucky law.
Expectations: Only if dispensed in error by Jefferson Animal Hospital
Special Orders: Non-refundable unless dispensed in error.
- 100% manufacturer guaranteed if purchased from our hospital.
- Dry food: Open bags accepted.
- Canned food: Sealed cans only.
- Food purchased elsewhere must be returned to the original vendor.