Transcript
Joining me now is my good friend Adam Arrington, president of Jefferson Animal Hospitals. It’s a pleasure to have you back here on Listens Live.
Welcome back to Wave Listens Live.
Adam Arrington:
Thanks, Sean. Great to be here.
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Sean Baute
And you brought Riley again. I see Riley’s here. Happy to be here.
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Adam Arrington:
Yeah, Riley is a good example of just the kind of care that you guys give your pets that come in each and every day.
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You treat them like they’re your own, like Riley is, uh, who, if I’m not mistaken, belongs to Dr. Kennedy, who has been uh who has obviously been at
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Jefferson Animal Hospital since 1977 when she founded it.
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Uh and she’s still out here making sure that everybody’s pets each and every day are getting the same level of care that she gives Riley. Uh for those who may be
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unfamiliar, haven’t visited you guys out there on Outer Loop, remind everybody what makes you guys so different. Yes, you’re open 24/7, but when you say 24/7, you mean 24/7, 365, no questions asked.
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That’s right. And we have a doctor on site at all times, 20 24/7, every shift, uh, every weekend, every holiday. And not only for emergency, but you can also
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schedule a wellness health exam at any time of night, at 11:00 p.m., 3:00 a.m.
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And I’m second generation. My parents opened in 1978 and we went 24 hours in 1980. They looked at Louisville as a
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24-hour town for GE, UPS to be able to offer services at every single shift that would come in. That’s right, Riley.
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Riley wants to go home.
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And uh and so that was very unique at the time. And for multiple uh decades,
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we were the only hospital that offered around the clock services with a doctor on site. And we’re to the point now after 45 years where we’re seeing the
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next generation come in. Uh people that came in when they were younger in the 80s and 90s are now coming in with their
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families and their pets. Um and we’re looking at the next, you know, 5 years, 10 years, even 45 years. You know, what
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does that look like for our investment in our people, in technology, the facility to continue to support the Louisville community and the region?
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Because we see cases from all over.
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you’ll see not just from across Kentucky, but you’re looking at all the states that surround Kentucky where you see stuff from Ohio, Indiana, Tennessee,
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uh Illinois. Uh so for you guys, it’s important to not just be involved for the regional stuff, though. But the city of Louisville just means so much to you
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guys. You’ve been around for 45 plus years, 47 if you count those first two.
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Uh and you guys have taken part in so many different things. You guys have uh made sure that you’ve supported different causes around town. Uh, and
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one of those things that you’re excited to talk about is Kentucky Derby Festival. Uh, now the official veterinary sponsor of KDF. I know you’re
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very proud of that. Uh, and that goes beyond just what that means to the city for you guys. We’ve heard the story
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about your dad and how when he was in the great balloon race, he won what, 1985.
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1985. Uh, so KDF has been involved in your guys plans for a long time. Just
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talk about becoming now officially the veterinary partner of KDF and why that means so much for you guys.
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Well, it’s so neat and it means so much because we’ve been involved in the Kentucky Derby Festival in different ways for so long with the balloon race.
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We go to the Kentucky Derby horse race every year. We like to go to the steamboat race. And so this is just a great alignment for us because we love
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being a part of the community and Kentucky Derby Festival is such an iconic, you know, household, at least, you know, really national um festival.
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Um and for us to be a part of it is just really really an honor and and very positive. So it’s it’s really neat,
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especially because of how much we like it.
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Yeah, obviously. And we’ve seen the big giant inflatable. Remind me his name again. Okay, so we have a large we have
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adopted a new family member. His name is Oh, there he is.
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His name is Jeffy. He’s a 10- foot tall cold air inflatable. And uh KDF adopted
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him a few years ago. He was wandering around the chow wagon and then we kind of now have co-adopted. And uh he wasn’t microchipped. So now he’s microchipped.
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And uh his favorite thing to do is to take selfies with people. and uh his life’s mission is to make people smile.
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And so you will find Jeffy at different locations, Thunder Louisville. Uh and if you see him, take a picture with him and
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if you tag KDF and um and Jefferson Hospital at Kentucky Derby Festival, uh you can enter to win a uh swag bag with
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a gift certificate, a commemorative Jefferson Hospital derby pin, and some other swag. And if anyone’s curious what happened to Riley, he is in the caring
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arms of Claire, Chelsea, and Molly behind the camera. He just, uh, didn’t want to sit down any longer, but he’s fine. He’s taken care of. But, uh, you
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know, being involved not just in KDF, but we see Jefferson Animal Hospital now on the back of the L City jerseys. We see them in Lynn Family Stadium and then
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also during halftime of you’ve got the video there as well. Uh but between the partnerships with them, the Louisville
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Bats, you’ve got a big partnership with them as well. Uh being able to invest back into the community and different organizations like that is a big part of
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your mission to make sure that you’re not only supporting the pets of Louisville and beyond, but really uh the other organizations and businesses that make Louisville go. Tell me about that.
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Well, those organizations, the hometown teams, um they’re so community oriented and they uh they’re engaged and in in a
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very uh positive way and they allow us to uh be out in the community as well with their different events. They have
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dog day at the park uh with the bats and they have pups at the pitch at the Lind family stadium. Allows us to uh get out
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and talk about really our mission. We save lives every day and believe in healthy pets and well educated clients and um really get out into the community which is very important to us.
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On top of the 247 care at the Outer Loop location, uh you also opened the Fern Creek location which uh makes things a
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little easier for a little closer for some people, but it also expands the capacity that you guys have. Even though that’s not a 24-hour facility, it’s just
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another investment back into the pets in this community to make sure that they’re taken care of. Why is it important for you guys to not only have these
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emergency services, but just provide the best day-to-day general wellness care for pets?
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Well, it’s the whole thing. It’s the whole uh the spectrum. And with adding Fern Creek, it really allowed us to support our wellness and health
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component, non-emergency, at a higher level. and it really increased our footprint uh for that. And those facilities, they work hand in hand. So
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if you’re a client at one, we’ve got you in the system at the other. It makes it very easy for just a regular vaccine to emergency. So especially for the region,
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we’re in South Central uh Louisville and and we see cases from all over like you mentioned, but uh it’s really been positive to be able to help us increase
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our support for health and wellness in complement to you know major emergency.
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And we saw the expansion last year doubling in size. Uh it’s been incredible having you on here again, Adam. Jeffersonhoss.com.
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Give them a look. Let them take care of your pets. They’ll do a great job.
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That’s all we got today here on Listens Live. We’ll see you back here tomorrow for Friday.